Caribbean Resort & Suite

AI Receptionist Analytics  ·  Hollywood, FL

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Overview

Performance Summary
Total Calls
Hours Saved
How this is measured
Hours Saved is calculated by summing the duration of every AI-handled call. Each second the AI receptionist is on a call is a second your front desk staff didn't have to be. This number represents the total front desk labor time absorbed by the AI since it went live.
Avg Duration
Completion Rate
How this is measured
Completion Rate is the percentage of calls where the AI successfully resolved the guest's request. A call is marked completed by ElevenLabs when the conversation reached a natural conclusion — the guest's issue was addressed and the call ended without an error or dropped connection.

Analytics

Last 30 Days
Call Volume — Last 30 Days
Issues by Category
Busiest Hours — Weekly Pattern
Show full week

Guest Interaction Log

Recent Calls
Sentiment:
Category: Period:
0 calls

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